Privacy Policy

Last updated: August 31, 2026

1. Information We Collect

When you use Plurel, we collect information you provide directly to us, such as your email address and profile information when you sign in with Google OAuth. We also collect content you create, upload, or generate through our AI media tools, including text prompts, images, audio, video, and documents.

We automatically collect certain technical information, including your IP address, device type, browser type, and usage data, to help us operate and improve the service.

2. How We Use Your Information

We use your information to provide, maintain, and improve Plurel; process your generations and account activity; communicate with you about updates, support, and billing; enforce our terms and policies; and protect the security and integrity of our platform. AI providers may process your prompts and outputs solely to fulfill your requests.

3. Data Storage and Security

We store your data using industry-standard cloud infrastructure with encryption in transit and at rest. Access is restricted to authorized personnel and service providers who need it to operate the platform. While we take reasonable precautions, no system is completely secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell your personal information. We share data only with trusted service providers necessary to operate Plurel (such as AI model providers, cloud hosting, authentication, payment processing, and analytics), and when required by law or to protect our rights and users.

5. Your Choices

You can access, update, or delete certain account information through your profile settings. You may also request account deletion, which will remove your personal data in accordance with our data retention obligations. To make a request, contact us at the email below.

6. Children's Privacy

Plurel is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can delete it.

7. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of Plurel after changes means you accept the updated policy.

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at support@00-1l.com.